November 20, 2010

Return Policy....

I had a pleasant surprise this week. Two returns that went so smooth that I could not believe it.

First, I recently purchase a pair of shoes at Macy's. They hurt my heels so I packed them up and went off to Macy's. The clerk stopped helping someone else find shoes and said... let me do this return real quick and then I will find your shoes.

And it was just that quick... 30 (maybe 45) seconds and I was on my way. He didn't even want a reason.